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Guest's Valuable Words

Nirpendra Pal Rated Us:
Hi ,
Over all tour was well planed and satisfsctory. Only hotels at Pattaya snd Bangkok was not as expected (no wifi or very low speed). The hotel Tune at Phuket Patang was excellent with almost required facilities in budget tour. My view is Phuket is realy the best place in Thailand to enjoy. Thanks for your good planed tour in very short time.
Regards
 

Mitesh Rathod Rated Us:
Dear ASHA Madam,
Very happy with the tour package service provided.. Everything was organised pretty well & the service provided while on call was nice, really impressed. Special praise for your service & helpful nature while organising the trip.
Thank you very much.
 

P.K.Thakur Rated Us:
Respected Didi,
We are too much thankful to you for your good management ,taking care on every steps and given proper guidance specially for out of country,nice ,beautiful and systematic co-operation as well as just like home trip at Thailand.
Again thanks from my family and best wishes for you.
With Regards
P.K.Thakur Bhilai,CG
 

Prashant Shrivastava Rated Us:
Hi Dolly,
Your services was excellent. The whole trip was full of enjoy. Food was good and driver was very cooperative n good. Only one suggestion is this kindly make a tour package must be start with home city. it will really saves time and money.
Thanks & Regards
 

JAYANTIBHAI PATEL Rated Us:
good morning to all
here is my feedback for the Singapore ,Malaysia and Thailand tour
At Singapore client person came right time at airport and take us directly to hotel Cultural hotel all facilities was good .all service was also good and hotel staff behavior also good guide also explained all things well and coach facility also good but at some place we felt that time given by client was little less. so need to stay one day more in future vendor person covered all the place as per package .All the days pick up from hotel was right time
At Malaysia at Malaysia we had face some difficulty . our coach was reached at KL at 03.45PM.Client person was came but then went to other work so we had waited at coach stop more then one and half hour City tour all place covered but not giving sufficient time coz of lack of time as he came late to pick up at coach stop place Also I had to discuss so much with driver about KL tower ticket as during city tour driver has not take there coz client has not inform or arrange KL tower ticket and next day I had to discuss a lot for KL tower visit .At last driver was taken to visit KL tower but after so much discussion
At Thailand Pick up at Thailand as per timing everyday . guide facility also very good Hotel also very good and staff also good we had faced some difficulty for veg food there but its little OK So overall all tour was enjoyable and good but only we had one or two BAD experience at Malaysia that I had mentioned above very good co operation from Dolly always and very good follow up for visa and my some querry
I appreciate Colorful travel staff for good planning and co operation I will again give chance for my future tour planning and also recommend .
your travel for tour planning with my colleague.
Once again many thanks to Dolly and all staff members and I never forgot your service for tour package
Regards
J.R.Patel
 

Sanjeev Sonawane Rated Us:
Dear Vishvasji,
We arrived Pune from our SriLanka trip ,managed by you I am happy say that our trip was excellent. Every thing was as per plan. We enjoyed trip thanks to you and your staff. Thanks to Colorful Travel Price.
Regards, Prof.
Sanjeev Sonawane and Family
 

kalpesh Jain Rated Us:
I booked package of Bangkok & Pattaya for a couple through Priyanka of Colorful Travel Price Pvt Ltd. She (priyanka) was very good in reply to our questions regarding the package. When i visited Bangkok everything was offered to me which was included in my package and all the arrangements were perfect and on time. Pick up at airport was on time. I was given True Move Sim Card on arrival and the vouchers of hotel accommodation. I was also given the itinerary of my tour on arrival. And all the things took place according to that itinerary. Pick up and drop for Bangkok and Pattaya day tours was also on time. Then finally dropping me from Pattaya Hotel to Bangkok DMK Airport. Entire Tour arrangement from Colorful Travel Price Pvt Ltd was good and perfectly on Time. Only one disadvantage in my tour was the Location of My Bangkok Hotel. It was far away from shopping place and general malls of Bangkok. So Visiting the Shopping Place from my Bangkok Hotel was expensive plus lot of waste of time due to heavy traffic especially during rain. I feel the Location of Bangkok Hotel should be around Petchburi Road or around the Pratunam Market.
Thanks & Regard
 

Mr CHAITANYA KUMAR SUTHAPALLI Rated Us:
We just arrived Bangkok from pattaya , the travel guides were kind and punctual and their services were good too. But the hotels which you provided are average and the most negative is the hotels are far from the city attractions. We have to hire a taxi always when we wish to come out . It would have been better if u have booked some good hotel within city limits.
Thanks...
 

Amit Sharma Rated Us:
Dear vishwas ji & tina ji,
I am really thankful to you and all the members of Colorful Travel Price who makemy vaccations so wonderful and rememberable. I was really enjoying the trip from the very first day till the end and my kid was also enjoying all the games and rides we were offered by you at genting highlands andsentosa island and going through travel price was worth good and was a fanatastic experience. Hope for the best and a lot of thanks and good wishes from my side to all.
Thanking you. Amit sharma.
 

Mrs.Sudha Kalmadi Rated Us:
Dear sir, I here with thank your organisation for making our trip a memorable one. Our special thanks to Ms.Priyanka Jain for taking all the trouble and pleasure in planning our trip. We look forward to plan many more trips in future.THANKS A LOT to all your team members.
Yours sincerely, Mrs.Sudha Kalmadi.
 

Shantha Murthy Rated Us:
Hi Priyanka,Provided very good feed back. My family was happy with trip. Excellent work and keep it up.
 

Santosh Ajjannavar Rated Us:
I am writing this email to thank you for making our trip to Maldives a wonderful experience.Everything was organised as promised by you, thanks a lot for taking care of everything.Maldives is absolutely Paradise on Earth, This vacation will linger in my heart forever :)
Thanks ..
 

Devender Garg Rated Us:
Arpita/Asha,
its okay. You can retain even pick up bills also. Its not a big amount & will not matter to me & to you as well. But let me tell the kind of problems we have faced there during every pick up. We have waited at Singapore Airport for 1 hours on our arrival & made repeated calls to Holiday Boutique. Later we were told to hire a taxi by ourselves & taxi bill approx 18 Singapore dollar will be reimbursed. But we were given only 30 RM against 18 Singapore Dollar as if exchange rate is known by them only. & Then in Malaysia we have waited for 1.30 hour for our pick up & after repeated calls only pick up was arranged. Later when we came back to Singapore, again we waited on the spot which was discussed with Mr. Vikram ( Golden Mile Complex & not Tower). We confirmed the spot to Mr. Vikram on Phone & still the pick up came to the wrong place. Later on we were told that we were waiting at the wrong place & were told to hire a taxi after 1 hour torture. Frankly speaking pick up & drops from the hotel for tours were really good & were on time. But arrival & departure pick ups were pathetic. No body from holiday boutique actually bothered about our pick up & drop on arrivals & departure. Next time onwards request you to please improve on the feedback so that travellers would love to come back to you again. Next time I would really think whether i should book a tour with you.
Thanks & Regards,
Devender Garg
 

Ramesh Subramaniam Rated Us:
Hello Asha,
I am back in Mumbai , frankly the tour was a complete night mare, my family was completely in distraught with the experiences . Complete lack of coordination between you all and the local agents, the local logistics person clearly said , we do not care a damn about your bookings with the local agents in India . I was taking family after more than 15 years abroad and was really wanting to make it a very memorable one , I thought I chose a good organisation like yours , even thought there were plenty of one like Kesari, etc , but they very sight at the web sight attracted and did not bother to waste time or check the antecedents , But right from the time we landed in Malaysia it was full of surprises. Firstly there was nobody to receive us at the Airport , than after buying the local number we contacted some guy called Bala came, he came after a great delay and he was nasty. Worst after over night journey , they driver said we are starting the tour right away . while going we had no itinerary nothing . The journey from the KL Airport to Genting was on a 1947 old rickety bus which could use to make huge noises and the AC was not working , therfore in the sweltering heat after having done a long distance journey it was complete night mare to reach the place after 3 hours . The driver did not bother to inform how long it was going to reach Gentings , at least we could have refereshed ourselves in the middle after a long over night Air journey , he took a break , said we cannot get down as we will waste time . we were assuming he is only taking a Gas Refule or something and than we will be onwards but that was not the case . The Hotel in Genting was an absolute night mare , it took exactly 2.5 hours to get a hotel confirmation as it was virtually like Victoria Terminus Station que in Mumbai , huge people every where , compelte chaos . After all the difficulty in getting room confirmation and a key going to the room to our surprise it was worse than Choultry / lodge like in India's temple . It was dirty , no towels , beds were unclean and there was complete lack of coordination . The hotel was not even worth calling a start . The hotel was under going repairs and nothing was function . So called Rides etc inGenting nothing was done . Did we see anything in Genting or do any rides no none . We had booked for Dinner in advance , none we could get in Genting so we had to respend our money . From Genting we came to Malaysia , the Grand Season Hotel was decent ,but it was completely out of the city . The local tour could not happen as first of all the local pick up itself was already by more than more than an hour in the noon given from the schedule time , by the time the person came back , he was making visit each hotel and trying to pick up each family , there was a minimum pick up of 45 minutes lag time , so by the time the actual city tour could start it was delayed by more than 3 .5 hours in the noon . by that time the Rain came and the driver could not take us to any place , we were shown the city in the bus . The next day I organised on my own doing online booking and than spent the entire day where in my family really enjoyed . From KL we were told to pick up the bus to go to Singapore , personal request never ask your customers to go through the night mare to take a bus journey , flights to KL - Singapore is just mere 70 USD and every one hour there is a flight . The bus took more than 5.5 hours to reach , at the Singapore Immigration centre it took more than 2.5 hours to get the Visa stamping done and by the time the local Singapore pick up came it was more than 2 hours of waiting time on the Road , every time we used to call he used to say 5 minutes and not take a taxi . Singapore The Hotel Chancellor was newly renovated hotel , just started about a week ago and therefore teething working problems . The Lavatory door was glass one and 3/4th transparent and the same would not work at all , the rooms were so small , that hardly there was any movement available even though we took to rooms . I had told Asha that I do not mind paying extra money , but I want the trip to be made a memorable one , there at an extra cost I do not mind going out of the way , she promised me that do not worry everything was taken care , but alas . Personally I am a global traveller , 15 days in a month I am abroad and know exactly what hotel means , what bookings means , my office coordinate very well, since it was a holiday tour I thought I will engage professional company , but frankly your organisation has been a complete disaster Lesson learnt in dealing with your organisation is as follows : Your organisation lacks complete coordination . Your local office did not coordinate with the local agents in Malaysia and Singapore and the results were evident . Second you all wanted to make quick buck at the cost of the customer by going for low cost ones where in you could profit more even though the customer had paid very well . Frankly very disappointed and felt very cheated . At least if you all would have been even 50% to what you all promised would have still felt contented . You all have let down terribly . I am going to write my experiences with your organisation on all Social Media circles as I am really upset , not only that I am sincerely thinking of taking you all to the Consumer Court. Understand for a mild person like me to take such extreme step like this how much of pain I would have gone through you will not understand . I would have adjusted to any short comings if you would have told us the truth or your people should have informed to adjust us for genuine requests . understand Travel is an experience which in your business is very important . We met a few families who had done booking through you all , they too were cursing to us as all of us felt left high and dry . A person like me , money is the least of problem as I was indeed looking for a great experience even though if I had to pay as you never take your family every now and than abroad Very Sorry that I had to put such mail , I know you may think it is not going to make an impact or you do not care , but that is your call . Hope you will be truthful to your customers
Ramesh Subramaniam
 

neha vora Rated Us:
HEY....ASHA We had a gr8 trip to Dubai... All the bookings, hotels, rides, tour guide wer very nice. We really enjoyed it Thankyou Ashaji for all the timing updates & service, Looking forward for many more trips...... Thankyou.... NEHA VORA
 

Darshan patel Rated Us:
Dear Asha, Thanks for all the help to make our family tour to Dubai a memorable outing. Except for minor things (which are no more relevant), I don't have any complains / grievances. Asha you have been most patient and most co-operative. Thanks and regards, Darshan
 

Ram Babu Rated Us:
full enjoyment. Your The Travel price team done wonderful arrangement. Thailand tour management have shown wonderful tourism spots. Thanks to u all. I.Rambabu.
 

Ashish Sakaria Rated Us:
we are thankful for you bieng our tour advisor who perfectly guides us without making us spend a single penny extra. our tour to dubai was very well arranged and all facilities were upto the mark. thanking you.
 

Rohit Batta Rated Us:
Comments,
It was a pleasure being associated with Colorful Travel Price for our Singapore Malaysia tour.The arrangements were upto the mark as promised to us by the company and everything went smoothly But still I think there is a scope for improvement as follows:- There should be a brief description that should be given to the customer before leaving the country about the places we can visit which are not included in the package as its very tough to reach an unknow country and decide what to do which leads to wastage of time There were very less inclusions from your side as we were free for almost first 5 days from your end and we just had a 3 hour city tour. The guides we got in malaysia were so busy that they showed us places in a very superficial way and in a hurry and that too 1 day after we came .I personally feel city tour should always be on the day you reach so u get an idea of the things ahead Hotel claremont was pathetic,I know the fact we booked budget hotels but it should have proper conditions to liveAll in all trip was excellent and we hope we ll book future tours from your company.
Thanks....
 

PRADEESH PRASANNA Rated Us:
Dear Arpita,
The trip was very nice and enjoyed really well...we could utilised all the moments in there.Accomadation and guide services are excellent but the tourist places were we gone are too limit than we were expect.this is only the draw back of your package..please consider this is in serious way for your further plans.
 

Irfan Khan Rated Us:
My Malaysian tour had been very exciting . The Travels and there staff at Malaysia had been very cooperative and i am really impressed by there services. All vehicles for city tour, Airport Pickup and hotel pickup had reached before time .Our hotel stay had also been very comfortable and we have been provided with best of the Hotels. Over all we had a great experience with this trip and for that i would like to thank and congratulate The Travels and there staff . I also wish to go for another tour through them in near future.
Thanks.
 

Shailaja Naidu Rated Us:
According to Roopa and ritesh the tour was fantastic. The hotel rooms were also best and the bfast provided was also filling and awesome.. I thank ull fr making their Honeymoon tour memorable. Thanking ull. And promise to get back to ull whenever required.
With regards.
Shailaja naidu.
 

Gaurav Jain Rated Us:
Hi Dolly,
Hope you are doing good!!
We have returned for a memorable honeymoon trip of Singapore and Cruize, and I would like to thank you for your services. We had a great time. I would like to thank you for making the booking for the trip in small span of time. You provided the best itinerary compared to other travels companies.
I believe the itinerary was well planned and you ensured important places of Singapore are covered.
Thank you once again Dolly and Colorful Travel !!
 

Rajesh Gandhi Rated Us:
As per our schedule, we have enjoyed our trip organized by you. It was a memorable pleasant experience. All arrangement for transfer, accommodation and food was highly satisfactory. I would certainly like to repeat for other destinations in future with your agency. I would also recommend in my circle.
Thanks ..!!
 

Venugopal Rated Us:
Everything went well. Thanks Priyanka for your help,You really gave fare information about the trip.
 

K.L.ASWANI Rated Us:
We are delighted to inform you that our subject tour scheduled w.e.f 12th to 18th Dec.2012, arranged by you (COLOR TRAVEL PRICE(P) LTD.), has been very comfortable and enjoyable.We further would like to add that the deal done with you was quite competitive.Our all the transfers/pick ups/handlings and stay were quite comfortable during the visit.
 

Ashwini Kumar Rated Us:
Priyanka, The Bangkok trip was well arranged. It was a short trip but the arrangement was good.
 

Nadira Parveen / nayeemulla guttoor Rated Us:
Hi, you have organised the trip as per our requirements. We enjoyed a lot . Hotel was also good with spacious room except for the breakfast. I would rate the trip as 4.8/5 . I thank the whole team of Colorful travels for meticulously coordinating and making it a grand success. Special thanks to Priyanka Jain for being available all times and organizing the trip as per our wishes.
 

Aboli Abkari Rated Us:
Hi Priyanka' I would like to place on RECORD the service provided by you was excellent and all the arrangements in terms of Point to point pick up & drop and all the Hotels stay were of very satisfactory. This has further increase our confidence in your company and we shall continue to book our future Holidays only through you. What inspired me/us was the promptness shown from your end with personal care. Any Holiday becomes memorable only when things Go in Right direction. I Thank you very much for providing right inputs and giving proper guidance. I am sure the good standards will be maintained and you continue to impress us with you Service. Looking forward to book a New Holiday very soon with you again. I wish you all the best.. Regards, Aboli
 

Dr Vivek Khare Rated Us:
Dear Dolly /Arpita Ma'm
thanks for arranging nice tour for all of us.
for your help i m sending u feedback as follows: INITIAL OFFER( as sent by you) At the onset when you informed me about package price you did't mention details of tour, esp airlines. only when we got confirmed tkts we came to know about airlines .malaysian airlines was excellent but indigo was not good. try to customize tour as per passengers as not every tourist fusses about money details of site seeing was sent at a very later stage , if got earlier we wud have made better tour at bangkok more vigilance required while entering names and document details , sp if you outsource to some one else MALAYSIA nice hotls at KL and genting. instead of triple room at awana we got 4 double bed rooms and got 8 breakfast coupons instead of nine. we had to purchase one by spending about 20 ringets, mr mehmood was nice and warm person SINGAPORE as per your package we were supposed to get accomodation in fortune/ cherry loft hotel but we got in summer view, rooms were very suffocating and dinner arrangements were made about 2 km from hotel. service providers ms vidya was cordial and helpful. rest tour at singapore was excellent PATTAYA nice hotel and rooms, reception was warm. tour of coral islands was thrilling and nice BANGKOK all seasons hotel at bangkok was not as gud as of pataya.they did't allowed early check in while at all other place we were given rooms on arrival dinner arrangements was at hotel itself but food was pathetic it wud have been better if dinner arrangements were made at some nearby indian resturants these were few points i wanted to share so that in future you can make more refine arrangements. i have all praise for travel price and have recommevded to my frnds also. if required i will contact you kindly forward this to your head office desk also looking for more trips in future with you all .
From: dr vivek khare MD
 

G L Mendonce Rated Us:
Madam Asha ji,
I cannot open the site, as per corporate norms, the site is not opening..... Therefore, I will be sending my tour feed back in the mail itself. MY FAMILY JOINS ME IN PASSING ON THE APPRECIATION TO YOU AND YOUR TEAM FOR ORGANISING A WONDERFUL TRIP TO THAILAND, MALAYSIA AND SINGAPORE. THE HOTEL WHERE IN WE STAYED, THE FOOD THAT WE GOT, THE DRIVER WHO TOOK US AND THEIR TIMINGS ARE VERY GOOD. WE THOROUGHLY ENJOYED THE TRIP. EVEN THOUGH WE OPTED FOR A CUSTOMISE TRIP AND WE HAD SUCH TRIP FOR THE FIRST TIME, WE NEVER FELT THAT WE WERE ALONE IN THE TRIP. THE EARLIER HAD APPREHENSION OF TRAVELING SINGLE FAMILY IN A FOREIGN COUNTRY WAS TOTALLY TAKEN OUT AND WE FELT THAT SELECTING CUSTOMISE TRIP IS BETTER THEN GOING IN A GROUP. BECAUSE WHAT EVER PROMISSED IN INDIA WAS TAKEN CARE ABROAD, EXCEPT IN SINGAPORE. COUNTRY WISE EXPERIENCE WE WOULD LIKE TO SHARE THAT YOUR ARRANGEMENTS WITH HOTEL, GUIDE, DRIVER, FOOD AND ENTIRE PACKAGE PERTAINING TO THAILAND AND MALAYSIA WAS EXCELLENT. ABSOLUTELY NOT WASTED ANY TIME. HOWEVER, AFTER HAVING WONDERFUL EXPERIENCE IN BOTH COUNTRIES, WE ENTERED SINGAPORE AT 3 PM, THE FIRST OBSERVATION, THERE WAS NOBODY WIATING FOR US, BUT WE CAN SEE OTHER GUESTS ARE PICKED BY DIFFERENT TRAVEL AGENCY, EXCEPT WE. WE WAITED AROUND 30 MINUTES, THEN AN INDIAN, HELPED US AND CALLED THE AGENT (PH. NOS GIVEN BY YOU) FIRST 2 NOS. WERE NOT WORKING, WE WERE ANXIOUS, WHETHER SUCH AGENCY IS THERE IN SINGAPORE, THEN WE GOT MS.VIDYA, SHE SAID OK WAIT I WILL SEND THE VEHICLE, HE REACHED US AT 4.20 PM... AND PASSED ON HIS ITINARY WHERE IT IS MENTIONED NO PROGRAMME FOR THAT DAY. HOWEVER, AS PER MY TOUR PROGRAMME THE FOLLOWING WAS THE PROGRAMME When I asked both driver and Vidya they bluntly refused to hear me and they said 'what ever you agreed or planned in India cannot be entertained here, here we are arranging and our programme is final. Whatever you want to tell, tell to your Indian agent' that was the answere I got. The driver went further and told me, see Mr.Gregory you have not paid us, you have paid to your indian agent, you have to listen what ever we tell. That was the answer I got from Driver. and the entire day programme was simply scraped. As per them we have only one day progrmme in Singapore that will start at 10 am and finishes at 9.10 pm. the next day was also free. Next day at 10 he came to hotel to pick us up, along with us he has to take 3 more couples, who were not ready or checked out from hotel. He advised them to check out and we were waiting for them and lost around 20-25 mintues. He just took us to two places, first one was stright to Merlion, on the way he explained few thinks, but no where he stopped even for taking photographs. We were taking photographs through closed windows of the van and the vehicle speed is always above 70 to 80 kms. from there to China Town and said I will pick you at 1 pm and take you to Santhose Island. On the way also he has not explained about the free vehicle available inside Santhose, only think he said dont mis dolphin show and song of the sea show. and he left. One more think we observed the Hotel and brakefast was excellent but the dinner arranged at a hotel "Taste of India' is a not at all a good hotel. It is my sincere advise, after having very good experience, this made us very sad. Hopefully if you dont change the agent at Singapore or if they dont follow your itanary. Your customers may not have satisfaction. I may add the Hotel stay and Breakfast is excellent except the travel arrangements and the driver.
???? / Regards
Gregory L Mendonca, Assistant General Manager
 

Shantha Murthy Rated Us:
Had a nice experience and travel. Well planned trip. Thanks to Priyanka and Vikram for coordination and assistance. Thanks
 

Md Towhid Rated Us:
The journey was really good...we had got a really good support from the Colorful Travel Price support-staff to make our trip really awesome..thanks a lot make my trip..
 

Mr.Mohammed Rizwan Rated Us:
Dear Priyanka,
First of all thank you very much, The trip you arranged was much better then our expectation. Every thing went smooth. Our decision to choose your company (CTPL)was very much correct. Thank you once again for arranging nice trip.
Thanks & warm regards,
Mr. & Mrs. Mohammed Rizwan
 

AMIT RATHOD Rated Us:
Aquarium visit in pattaya for my 2 year old was most memorable! Our travel rep - Asha Rajput - has been most helpful and prompt in her approach. all communication was crystal clear and there were never rude surprises anytime. from payment to picking items on itirnary to deciding activities from family perspective or getting visa on arrival part - Asha thoroughly helped us.
 

BETHA GANESH Rated Us:
Dear Asha Ji,
The tour is really awesome and the tour operator is very well and organize the tour very nicely and we didnt face any problem and obstruction at any point of time.
we are very thank ful to you and Colorful Travel Price , for giving us the sweet memories.
 

Chetan Bafna Rated Us:
It was a wholesome feeling and really enjoyed the tour even after last minute rush for visa. Hotel and all other facilities were also satisfactory and as committed, except a call to back India for getting breakfast as per package.All in on all it was commendable and appreciable to arrange a tour just in a week. Hope you will serve even better than this in future.
Regards
Chetan Bafna.
 

G L Mendonce Rated Us:
Hello Asha Madam, We have just completed 5 day and 4 night trip to Andaman Island. I thank you for organizing a wonderful trip to Andaman Island along with my family. The arrangements such as Hotel stay and Taxi was excellent. We have not wasted any time by waiting. Detail daily programme will be sent separately. ???? / Regards
 

ANKIT BHANSALI Rated Us:
Dear priyanka, This is to let you know that I am very much obliged by your agency service. The best part of your service is you continue give response to customers queries and you understand the travellers problems and situation well. The package price also was very reasonable with respect to the itenieary. I am very much happy being your satisfy customer. I would surely recommend your company and you to my friends and relative.
 

Hiral Mehta Rated Us:
This is regarding our recent tour to Singapore, Malaysia and Thailand organized by you from 19th March, 2013 to 28th March 2013. As discussed in trailing mail below, we were unhappy with the last moment surprise from your side by changing our accommodation for Thailand. We continuously tried to follow up with you regarding same, but you were least bothered to discuss on this issue and provide answer on why the accommodation for Thailand were changed and then too without intimating us. The accommodations were discussed and finalized before finalizing the deal and same was accepted by your organization. The hotels you provided were nowhere similar to those finalized in the itenary.The tour to Singapore was good, but the surprises were still waiting for us in Malaysia, when we did not receive any transfer to Hotel after reaching Kuala Lumpur. We waited for one and half hour and finally had to shell out from our pocket to reach Hotel Star Point. The detail itenary was also not provided which we were supposed to receive well in advance before our tour started, which is unfair as per Malaysian Tourism laws. Even after reaching hotel, we had to regularly give follow ups to your counterpart in Malaysia for our city tour, which should have been other way round. As we were late due to unavailability of transfer to hotel, our City tour started at 7:00 PM and we were unable to enjoy the same and also missed the opportunity to go up the Petronas Twin Tower. City tour was as good as going for a round to make a kid happy. Also, we could not visit the chocolate factory. Another surprise when our transfers to Genting got delayed at 11:00 AM instead of 9:30 AM. When our transfer from coach pick-up did not come, Ms Ravina gave a reason that the driver came, but he could not find us. And when the driver did not come on time for our Genting pick-up, they mentioned that they asked the driver to come, but they don’t know where he got stuck. How is such an answer acceptable? In addition, you emailed saying that the diver is stuck due to F1 race in Malaysia. Didn’t the agency know about this well in advance. On the way to Batu caves, they realized that they did not give us the tickets to the theme park and we had to go back all the way to just collect the tickets which again delayed our time by one and half hour. We were unable to enjoy the outdoor theme park as it gets shut by 6:30 PM. Our trip to Malaysia got waste due to your counterparts mismanagement and miscommunication, hence our money too. We did communicated to you via email regarding delay in our flight timings and requested to inform the same to your Thailand counterpart, but as expected, they were unaware about it.
Thanks
 

Irfan Khan Rated Us:
My Malaysian tour had been very exciting . MY Travels and there staff at Malaysia had been very cooperative and i am really impressed by there services. All vehicles for city tour, Airport Pickup and hotel pickup had reached before time .Our hotel stay had also been very comfortable and we have been provided with best of the Hotels. Over all we had a great experience with this trip and for that i would like to thank and congratulate My Travels and there staff . I also wish to go for another tour through them in near future.
Thanks.
 

brajesh ashvinkumar patel Rated Us:
Dear Asha madam I have very good experiance with ur travel agency.i thankful u,for great package and management... Its was amazing tour...
 

Biswajit Singh Rated Us:
Hi Asha,
Thank you for arranging our trip to malaysia and singapore from 9th to 15th August. It was well arranged and taken care of. The hotels were decent and matched our expectation. Special thanks to Hanita and Christopher in KL for taking us through and KL and Genting and guiding us. Having said that, singapore was not a very pleasant experience. The driver who came to pick up from the airport in Singapore was rude. On the trip to Night safari, we were given only 2 hrs when standard time is 3 hrs. Expectedly we came out late and were shocked to find that driver had left us stranded late in the night. Somehow we managed to come back to the hotel. It was absolutely ridiculous experience. On a second occasion, Bala, who was taking us around Singapore for city tour, didn't take us Merlion saying it is a guided tour of $60. It was anyways a part of our itinerary as it is the main landmark of Singapore and is covered by every tour operator. Later we found out that he was lying and we had to go there on our own. Apart from these 2 unpleasant experiences, it was a good tour.
Regards
 

ROOPA Rated Us:
Warning to the all traveller, if you really want to have a hassel trip then choose this tour operator. to have no hassel fantastic moments pls choose the other operators. the worst travel operator i have come across in my life. i have been to may places around the world and every where i took travel agents but this is the nightmare for me. i sugest not to choose this. i have been contact with priyanka dolly and vishwas for my package to singapore and malayasia- the best in this travel operator is that they dont have enough budget to book anyting, all you need to pay then they book. Dolly, is the worst team , she doesnt even know how to speak to the guest. i say atlest priyanka was better she atlest try to conivince us using magic words. we finally dept to malaysia there it started the transport driver is so rude doesnt know how to speak to women and he was not at all friendly. in the first world the room is so so tiny omg i cant just explain in words. the entire journey was worst. we couldnt enjoy as we were thinking wats next.. the main prob was the drive is him self a guide all he did driving part but not guide. we should find our own guidance to see the place by ourself. same thing happend in singapore the agent gave a wrong air details ie. My name and my friend flight they also we need to fight with the driver to pick my firend it took more than 2 hours to sort the problem. all day was the same no properly commuicate with the internation agent. when we spoke the tour operator in singapore and malaysia they just told us to contact india tour operator. this was pissing us so much. then we check in singapore the room so so tinny worst than first world. i sent a mail to priyanka and vishwa they dint even bother to reply back to change the room that kind of service you get in this travel price. our trip was completly dissaster. lastley they cant even make ISD Call to the client. this is THE TRAVEL PRICE. Worst journey for me and my friend.
 

Raju Jain Rated Us:
Hi Asha,
It was a wonderful trip, every thing was so organized that we didn't face any problem. Thanks you!! I will always recommends "Colorful travel Price" to my relatives and friends (as i have already done that) for there future travels.
Thanks
 

Aditya Baja Rated Us:
Hello Dolly,
The relationship with your team especially you,Arpita as been wonderfull. But the malaysian counterpart where not that gr8 apart from Mehmood. Shahid was involved in the day tour , he was very rude one such instance 1) Genting Cable CAR ride was cancel we asked him why its cancel he said you are going there why dont you ask yourself why are you asking me. For Ketan , he never picked our phone whenever we had any emergency. Pls make sure going further the information is given to the clients about maitaince break downs well in advance , genting was famous for cable car ride & it was disappointing to miss it. Also the indoor theme park entry ticket and the genting cable car ride was not there so pls arrange to refund the ticket cost.
Thanks & Regards Aditya
 

Jayakumar Rated Us:
Hi,
I am happy to inform u that your arrangement for our tour was ok except at Singaporemhere the driver our pickup car did not turn up even though I called him and we had to shell out money from our pocket. The manager of the Hotel Star Point knows it.It was night around 10.00clock. Another incident happened at Bangkok where the driver of our pickup came late and dropped us at the airport just two hours before the flight. It gave me hardship since the airport is very big n lot of passengers running here and thee and even difficult to find trolleys I called Mr. Malcom that we were ready at the hotel lobby around 11.45 AM he could have arranged to pick up at an earlier time. Otherwise the tour was nice and the hotels where we stayed were nice . Food was also good .
Thanks
 

Sanjay Jhunjhunwala Rated Us:
Respected Vishwas/Priyanka,
I Sanjay jhunjhunwala had a pleasant and enjoyable trip with ma family i would like to thank you for paving our way to such a nice singapore malaysia trip. i would like to throw light on some discrepancies with the itenary provided to us .1.In genting the indoor theme park pass wasn’t provide to us on the day of our arrival in genting rather we were told to take the rides as we wanted n assured by Mr Javed of being reimbursed of the expenses. 2.At kl tower we were told that tickets would be provided of the top floor that’s the open deck but we were provided with the observation deck ticket only. we visited the top floor n were told that the difference amount wud be reimbursed by you. 3..At genting unlimited indoor theme park ticket was to b given instead we were given only 6 rides ticket that too excluding skyventure and snow world ,the main attraction of indoor theme park. 4.At Universal studio our visit was inclusive of lunch coupan n we were provided with on 10dollar coupans each in which we could hardly buy drinks and burger. 5. the hotel at Kualalumpur MY hotel premier was not in a good area of the city where we were continuously being warned by the local people of that place that it is not safe for family after sunset.so please dont provide such hotels to family in future .
Thanking you
Sanjay jhunjhunwala
 

sachin kakade Rated Us:
We had a gr8 trip and would like to thank you for good arrangeme.
Thanks & Regards
 

ashish sakaria Rated Us:
Respected Sir , we are thankful for you bieng our tour advisor who perfectly guides us without making us spend a single penny extra. our tour to dubai was very well arranged and all facilities were upto the mark. Thanking you.
 

Jeyaraman Rated Us:
Dear Priyanka This feedback is with refer to my Singapore trip from 20/4/17 to 25/4/17. 1.The trip package cost provided by u was affordable and suited my budget. 2. The locations/activities included in the package were selective and good. 3. The guidance and support provided by you before the trip also good. 4. In Singapore we have been treated in good way and we enjoyed the trip and locations/activities in Singapore. It becomes a memorable experience for my kids and family. Thank you very much and hope we will look forward a memorable holiday in future with Colorful travel price.
 

Shravan Purohit Rated Us:
Hello Asha, This is related to our trip to Thailand in the last week of March. Just wanted to email a quick but BIG Thank You for all your help and support for arranging our trip to Thailand. You were brilliant and helped us going along through the trip smoothly without any hassles. We were really amazed about the welcome and hospitality Colorful Travel price gave us and felt like we were in our home country. Asha was extremely involved in following up and ensuring we were all set for the travel even after the trip, she ensured we do not have any issues. With this kind of service, we shall not hesitate to recommend you to any of our friends for future travel requirements and would expect the same services ! Again, thank you for the time and effort you have put to make our trip successful and a memorable event in our lives ! Best Regards, Shravan Purohit
 

Partha sarkar Rated Us:
WE ARE VERY HAPPY & SATISFIED OF OUR RECENT SRILANKA TOUR(12.03.17 TO 18.03.17).OUR TOUR OPERATOR WAS 'COLORFUL TRAVEL PRICE PVT LT".THEY ARE ARRANGE VERY SATISFACTORY
 

Yeshovantha Bm Rated Us:
Hi Priyanka,
please find the list of feedback for Malaysia. Dinner was not arranged. The tour guide did not even waited for us and left us alone and again we needed to call the concerned person and requested to come back and pick us up ( He never gave us the call or informed us that he would be leaving off) the pick up time given was at 2 pm local time where we ended up coming to the pick up point at 2:15pm local time. he could have called us and informed us to come soon how can they do like that when we are in an unknown country. The final day on 30th march 2014 we were travelling back from Singapore to Malaysia via coach the transport was not arranged to transfer us back to airport where we ended up in a mess by making our own transport. We could not have the breakfast on the final day (27th march 2014) as the pick up time which they had given us was at 6:30 am. so i want you people to reimburse me the amount. Now i would like to write good things which happened in Malaysia. The hotel and hotel room was good Privacy was there for us The transport was good The tour guide gave us ample amount of time to watch the places and the car which we got was also very clean n neat. over all it was pretty good in malaysia. Food was good The Hotel Room service was awesome Hi Priyanka, Please find the list of feedback for singapore. The first thing i would like to say about the tour guide was he was very lazy, did not had time sense, did not gave us ample amount of time to watch the places, the AC was not very low and we were not comfortable inside the car. 1) On 28th of March he gave us the pick up time as 9 am local time but he made us wait for about an hour and 15 mins, he came at 10:15 am local time. 2) He never told us anything about the places where he told us. 3) On the final day we had to vist only bird park, he took us to the bird park around 9:30 am local time and asked us to come back by 11:30 which was not possible, as the park was so huge and we did not find time to cover the complete park. 4) We could not have the breakfast on the final day (3oth march 2014) as the coach time was at 7:15 am local time so i want you people to reimburse me the amount. 5) Over all the tour guide was not nice and he never helped us in any ways, did not told anything about the places which we visted. 6) He made us to walk very long way and he never escorted to the place and he us to park the car some where else and asked us to go by walk all the way. 7)Seriously the tour guide which you people provide in singapore was really lazy, not friendly and did not had time sense. 8) He was not giving us enough time to see the place every where we went it was just an rush for us. 9) The hotel room service was not good as they did not even served us the drinking water 10) We had booked the tour for 5 Nights and 6 days where as on the 6th day it was just a travel for us. Now i would like to write good things which happned in singapore. The hotel and hotel room was good Privacy was there for us Food was very good in singapore we saw many places in singapore Over all it was good trip, apart from the tour guide.
Thanks
 

Paresh Tanwani Rated Us:
Dear Asha,
Sorry for delayed reply as I was busy last few days. Yes we enjoyed our holidays and the tour was fine. Following is the detailed feedback 1st day there was a lady to recieve us at airport and she gave us a sim card and transferred us to hotel. At hotel there was minor problem of electricity which was solved by night overall this day was very good. The hotel sukosol was good and staff was helpful and courteous. Next day we had half day city tour where we werr supposed to see 3 temples and grand palace. But the guide didnot take us to grand palace and only showed from outside in moving car as it was on the eay and showed us only 2 temples not 3. This was poor and we didnot expect this. Day 3 we had safari world where we enjoyed and had good time also had a good lunch. This day was also vgood. Day4 we were transferred to pattaya. The journey was on time and very comfortable. At pattaya the lady was there to receive us and helo us for check in. Hotel bayview was at good location. All places are nearby from this. But we were disappointed when they were booking us in a building with no lift and giving us the room in 3rd floor. But after we opposed we were given a room in building with elevator. Herr the staff was not so friendly as sukosol and the rooms were old, just the interior was renovated. On day5 they took us to coral island. Here transport was comfortable, we had a guide also. But most of things were payable. We didnot mind paying and we enjoyed but later we came to know that they charged us 3 times the original price. For a package of 1000 thb at coral island diving, paraglasing, photos, lunch and transport included. Whereas we spend almost 2000 thb per person extra for all this apart from the package inclusion just for coral island tour. Also big problem happened when in the iteniary you mailed us it was written we will be given sea food buffet. But they were giving only poor quality indian lunch. We insisted them to talk to your agency but no one paid heed to us and we had no means of contact as all contacts were in our email and internet was not available. Lastly we had indian lunch which was so bad that even workers get better than this. On day 6 we had nong nooch village. Here also we werr supposed to get a guide with us but they just arranged for transport and tickets and left us on our own. We couldnt see anything properly. Also while our departure from pattaya to airport they dripped us to a public bus giving us a ticket. They were least bothered weather we reached or not. This was really disappointing and we didnot expect this. Overall we will rate this as 3/5 star mainly because of poor response in pattaya. we understand that you are only agent and you book things for us and not operate. But if you will not take any action on these operators you may loose business. We already knew that if we book all hotela online and book travel on our own we could have saved almost 25%. But still.we opted for professionals like you so that we dont face any hassles there. Overall we are satisfied but we were dissappointed by incident of lunch at coral island and other things in pattaya. Thanks again for your support and service.
Regards
Paresh